I am sorry for writing in english as my german is not good. I am also sorry if this question was asked before multiple times. I will be moving to different city within Germany in a month or so. My current DSL contract expires in November 2021. In the new city, I still could not find an apartment. I would be staying in University Guest house. How could I cancel the contract ? I went to local O2 store, the guy said I need Abmeldung. Is it enough to send request letter of cancellation to O2 or I need to attach this abmeldung with the letter? In the end, How will I return the router ?
Lösung von o2_Lars
if you want to change the contract owner you can arrange this in the online portal under Mein o2. If you want to cancel to an earlier date since the new tennant is not interested in the DSL tariff you can cancel with a three-months-notice after providing us all necessary documents, namely the “Abmeldebestätigung” and the “Anmeldebestätigung”.