Warum O2
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moving back to home country

  • 24 April 2021
  • 1 Antwort
  • 20 Aufrufe

I just want to know that due to some circumstances i am coming back to my home country and i will back after 6 or 8 months , my parents are not fine and have critical situation so i am requested to o2 to terminate my contract for some time period and then when i will come back i will active my all contracts . please do some favor and i  am sending  you my ticket or travel document if you wants as a proof . 

i have to pay charges but now i am currently not using yours any service.

 

please guide me about this issue 

 

 


1 Antwort

Hi @ur rehman 

Welcome to our o2 Community  

We will try our best to help you. A temporarily closure is possible, but only under special circumstances, so a few things we need to know first:

Have you already left the country? Are we talking about a mobile contact, DSL or  o2 My Handy  (like mobile phone or devices like that)

Are there payments missing or is everything in order and your account is balanced? 

Best Regards Matze 

 

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