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landline is not working

Butt02
Rang

Dear sir or madam 

I want to tell you that I have a problem with my landline phone whenever I try to call it doesn't pass but the wifi is working perfectly could you please reply me on my email

Thanks

 

(Moved to our english community, o2 Michi)

9 Antworten

Butt02
Rang

dear friends. I would like ask you about wifi calling landlines connection is not working????

 

What could be the reason????

 

Please kindly guide me.

Kind regards.

Suleman Butt 

 

Edit by o2_Katja: Verschoben von Mobilfunknetz zu Englisch DSL - Merged with existing topic

schluej
Rang

Moin Moin,

what kind of router are you using?

If you have a homebox that is not directly from O2, my be ebay, than the phone will never work.

Where you connect the phone to? Port of the router?

Live long and prosper 🖖
o2_Lars
Benutzerebene 7

Hello @Butt02,

we merged your posts in this thread so your questions regarding the landline issues is not scattered around and you recieve the same answer over and over again :-)

There were some issues regarding using the telephone around the 10th but it should work as intended again Can you conform this? Or is tehre still something not working were we should have a look into? :-)

Regards,

Lars

≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
Butt02
Rang

Dear o2online  team. 

I buy Samsung Galaxy tablet and I paying in instalments. I want to pay all balance at once.

Therefore, I need to know my outstanding balance.

Send me final invoice by post or email.

Waiting to read from you.

Kind regards

Suleman Butt 

 

Butt02
Rang

Dear o2online  team. 

I buy Samsung Galaxy tablet and I paying in instalments. I want to pay all balance at once.

Therefore, I need to know my outstanding balance.

Send me final invoice by post or email.

Waiting to read from you.

Kind regards

Suleman Butt 

 

o2_Manga

Hi @Butt02 

 

welcome back right here. I informed my colleagues to send you the final invoice for the device. Please be a little patient. It may take up to three weeks notice.

 

Greetings​​​​​​

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
H
Rang

Hello, my landline isn't working since I moved. I don't know what I need to do for it to work it's always busy. 

Joe Doe
Rang
Benutzerebene 7
Abzeichen +5

@Hurst359 Did you use an o2 Homebox original rented from o2? If yes, did you make a factory reset at your new place? This is necessary.

Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
o2_Lars
Benutzerebene 7

Hello @Hurst359 and welcome to our o2 community :-)

If you move and the activation date for the landline on the new location is already reached please follow @Joe Doe’s tipp and reset your router to factory defaults. After doing so reconnect it to the landline and set it up again with the credentials that you recieved via mail or email.

Is maybe everything already working as it should? :-)

Regards,

Lars

≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋

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