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Internet Connection Not Activated after technician visit


Hi

 

My internet was supposed to be activated today, the techician visited my home checked everything and said that the conncetion cannot be made due to cable issue in building, but two weeks back the old tenant who lived in the apartmenr had o2 internet and she took hers conection when she moved. I took a new contract and it is notwoking for me. The DSL light is blinking continously. I desperately need intenet as I have already spent 2 weeks without internet.

 

Regards

Richy

 

Edit by o2_Andrea: verschoben von o2 Homespot & o2 My Data Spot zu English o2 Community: Broadband / DSL


3 Antworten

Benutzerebene 7

Hello @RichyAntrio and welcome to our o2 commnity :-)

I am sorry to hear trhat the activation of your DSL connection was not possible as planned :-/

I had a look into this issue and as far as I can see you were already in contact with our DSL departement and all necessary steps are taken so that you can use your DSL connectio nas soon as possible.

Please excuse any inconveniences.

Regards,

Lars

Hi

 

I have applied for a Sim card till I get internet. They offered me O2 Free S Flex mit 3 GB. Does it mean it has only 3 GB data free or is it unlimited and It is offered free of charge for one month. How to cancel it after that

 

Regards

Richy Antrio J

Benutzerebene 7

Hello @RichyAntrio,

I answered this question in your other thread already :-)

Regards,

Lars

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