I have been living in Berlin for a bit over 4 years now and all this time using O2 for both a mobile and DSL contract. I am going to move to another location right now and there I won't need festnetz internet for a while so I would like to cancel my DSL contract. I still want to keep my mobile contract with O2.
My question is how can I cancel the DSL contract? I can't seem to find any such option online. Can anybody help me?
Thanks in advance
Lösung von Anonymous
You should write a letter or send a FAX asap to:
Telefonica Germany GmbH & Co. OHG
I advise to send your cancellation in a way that enables you to prove that it has arrived at o2.
Lefteris schrieb:Yes, I'm a customer as well. There are o2-representatives present here, you recognize them by the "o2_" before their names. But it is not possible to cancel a contract by the means of a post in this forum or by the hotline. The regular and official (and btw best) way to cancel is by a letter or a FAX.
Or are O2 representatives frequenting these forums? I suppose you guys are also users of O2, correct?