Gelöst

DSL O2 homebox 6741 activated but no internet

vor 3 Jahren
7 August 2020
3 Antworten
390 Aufrufe

yanivc89
Neuling
1 Antwort

Hello,

I had a technician appointment today and He did the setup and told me to wait for 10 mins. I can see the WLAN and the DSL lights are on. Internet, Telefone and info llights are off.I can connect to the router over the phone and laptop but there is no internet. Can you please let me know whether O2 activates the internet connection given some hours of time or is there a problem here? I tried calling the hotline but the automated voice just took my phone number and started reading a whole set of clauses about security etc

Best regards,

Vinay

Edit o2_Lars: Moved from DSL/Router to English/Broaband

icon

Lösung von Joe Doe 8 August 2020, 15:13

Zur Antwort springen

3 Antworten

Benutzerebene 7

o2_Lars
Moderator
22889 Antworten
vor 3 Jahren
8 August 2020

Hello @yanivc89 and welcome to our 02 community :-)

on the date of the activation it sometimes may take some time until the connection is fully established and the access to the internet is possible. A restart may sometimes help.

How does it look like now? Does everythink work as it should? :-)

Regards,

Lars

Y

yanivc89
Autor
Neuling
1 Antwort
vor 3 Jahren
8 August 2020

Hello Lars,

Thanks for writing back. True. It took almost 3 to 4 hours before I got access to internet. I did restart couple of times. But I guess it's the initial process of fully establishing the connection as you said.

Best regards,

Vinay Kumar