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DSL connection is good but no Internet connected?

  • 25 April 2021
  • 1 Antwort
  • 70 Aufrufe

Greetings, 

From 23.04 in early morning hours I dont have internet.

I was paying for M tarrif while i had 2 months 10mb / s tarrif (S paket) while I have paid M tarrif.

Meanwhile when I called support they said to me that tehnician will come to fix that for 10 days or something and 23.04 have came and tehnician have fixed it, speed of dsl went to normal for what i am paying but now I simply dont have internet connected .

Edit: Power dsl and wlan is lighting stable green like it is normal, while after some time turns out red “info” 
Fritz box 7490 

Thank you all for answers and support.

 

 

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Lösung von o2_Matze 26 April 2021, 12:50

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1 Antwort

Hi @CaneC 

Welcome to our o2 community.

I am sorry for the touble you had over the weekend.

We had some techncial problems yesterday, now everything should be back to normal,

can you confirm that? 

Best Regards Matze 

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