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Zur Antwort springenDSL connection/English customer service
One question from customer to customer. Will you pay extra 2 or 3 Euro each month, if you get a hotline with English support?
The other problem is that technician simply did not show up. No explanation, no excuse. For me it means second day off and obviously nobody will pay me for that...
Please call 0800 52 51 37 8
Hope you get an English speaken operator. If you don´t have your PKK, call the hotline and say 5 or 6 time "i don know". You get an opeartor too.
Call my number above for the technical hotline and say every time, if why ask over the voice computer for your landline number „I don’t know“
Ok, I'll try that phone number.
I checked the matter for you. The technician showed up but not in your appartment. He found a default cable in the main distribution box so there was no need to enter your flat in vain. As far as I can see is you got a new appointment on September 24th 8-12 h. Hopefully it will work after the repair. Sorry for the inconveniences. By the way: English customer support is available Mon-Fri 11 am to 3 pm.
Just ask for it.
Greetings
Yes, I arranged new appointment and hopefully everything will be fine. Thanks!
Dear Concern, Today technician visited and checked line connection and tagged the box.
But he did not bring any router and its been one month I am still waiting for router. Anyone has idea please help. Thanks in advance.
Yes, I have dsl username and password. Received by email.
If you now order a rent router at o2 you must pay 49,99 Euro handling fee. And an o2 Homebox have no english user menu. An actual Fritzbox have this.
Okay, I just found some and sent them message. Lets see… thanks
Hi
Okay. I am going to buy 7430 model.
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