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Do i need to return my router???


Hello my beautiful people!

i can’t remember if I purchased my router or if I’ve been leasing it during my entire internet service. I believe I purchase it because I’ve been paying the monthly fee of 39,99. Nonetheless, is there a way to confirm this? I will be cancelling my account in 2 months due to a move. I’m trying to avoid any future problems.

my router’s serial number is:

xxx

Thank you for your help.

 

edit o2_Manga: persönliche Daten entfernt

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Lösung von blablup 3 May 2021, 21:54

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3 Antworten

Benutzerebene 7
Abzeichen +7

o2 doesn't sell routers so you will need to return it.

Benutzerebene 7
Abzeichen +1

Please use the o2 DSL returns portal to return your rental router when your contract ends. If self-disposal is possible, the portal will offer you this option.

Hi @Jlo89 

 

welcome to our community. :slight_smile:

You can check the serial number in DSL return Portal as @blablup mentioned above. Please make sure to send back the device within four weeks after the contract has been finished.

 

Greetings

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