Frage

Change date of technician visit.


Hi,

I received an email regarding the date for the technician to connect my internet however I am away on holiday on the date. How can I reschedule an new date?.

Regards

Steve  


3 Antworten

Hi @S1ev3 

 

welcome to our o2 Community. :slight_smile:

 

Please get in touch with our customer service to arrange a new appointment. You may use the chat if you are unable to call us. www.o2.de/chat

 

Greetings

As it happens my flights have been cancelled so I will still be about.

Benutzerebene 7

Hello @S1ev3,

sorry to hear that the flights have been canceled. Well, at least you are at home as soon as the DSL connection is activated and you can use it as you desire :-)

Regards,

Lars

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