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2 bankverbindung für 2 products

M
Rang

Hello, I have 2 products (mobile and home internet) that are linked to the same account. Can I pay them using different bank accounts?

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Lösung von o2_Tobias 16 October 2021, 18:00

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3 Antworten

Sächsin
Rang

Do you get a separate invoice for each contract or only one for both together?

If the former, you can enter a different bank account in "my o2" for each contract.

If the latter, then that is not possible.

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M
Rang

I have one invoice, can I split the invoice?

o2_Tobias

Hi @MartaNC, 

nice to welcome you here in our English Community. 

@Sächsin was already of great support to you. Thanks a lot for that. 

Of course, it is possible to split your 2 contracts from each other so that you will have 2 customer-numbers with 2 different invoices in the future. 

The question is only if you probably get a combination-benefit (a so called “Kombivorteil”) on one of your contracts. If this is the case the splitting will result in losing this benefit. 

Can you please check that before we split your contracts?

Furthermore, the splitting will be charged with a one-time-fee of 29,99 €. Maybe there is a possibility to prolong one of your contracts already? In this case there is the possibility to reduce this fee. 

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.

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