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Two weeks passed - Landline number not activated.

Z
Rang
I have ordered a DSL connection starting from 1st of August. Due to some techinical issues, the Internet connection was activated two days later. But, the given landline number was not yet activated. When ever I tried to call it, the automated voice says that the number was not assigned yet. When will it be activated?? Will O2 charge the whole amount eventhough the telephone is not activated?
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Lösung von o2_Manga 30 August 2019, 18:05

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7 Antworten

o2_Manga
Hi @Zuzubi,

did you do a factory reset after the problem was fixed? Usually the landline number works immediately after the internet is activated.

Regards, Manga
Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
Joe Doe
Rang
Benutzerebene 7
Abzeichen +5
@Zuzubi what kind of router you exactly use?
Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
schluej
Rang
@Zuzubi and from where you get this router if you use a homebox from O2
Live long and prosper 🖖
o2_Manga
Hi @Zuzubi,

did you suceed to get the phone activated?

Greetings
Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
Z
Rang
@Zuzubi and from where you get this router if you use a homebox from O2
I use a fritzbox 7530.
Z
Rang
Hi @Zuzubi,

did you do a factory reset after the problem was fixed? Usually the landline number works immediately after the internet is activated.

Regards, Manga
When the automated voice says "Die Gewälte nummer ist nicht vergeben", I believe the problem is not at my side.
Z
Rang
Hi @Zuzubi,

did you suceed to get the phone activated?

Greetings
It started working all of sudden.

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