reschedule appointment
so someone it's suppose would come today to set up my internet, but this didn't happen.. then i got a email what say i should call and reschedule the appointment but i don't speak german..anyway to do the reschedule online or in english?
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13 December 2018
dear diego_alv,
to do this you have to legitimate yourself by your four-digit personal customer key, either here or at the hotline. I see some had called the hotline, that was not you and was not able to name that number.
I'll send you a private message from the o2_Support, to get this number from you.
Can you tell me what reason was named in the email? Why the hasn't the technician visite you?
kind regards,
Andrea
to do this you have to legitimate yourself by your four-digit personal customer key, either here or at the hotline. I see some had called the hotline, that was not you and was not able to name that number.
I'll send you a private message from the o2_Support, to get this number from you.
Can you tell me what reason was named in the email? Why the hasn't the technician visite you?
kind regards,
Andrea
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