Hello O2 Please release my number. I need to change my service provider.
Lösung von o2_Tobias
Zur Antwort springenHello O2 Please release my number. I need to change my service provider.
Lösung von o2_Tobias
Zur Antwort springenHi
thanks for your request, even though I regret your decision.
I have just released your number. You will receive a confirmation by SMS in the next few minutes.
Please contact now your new provider to order the porting of your number. As we will charge you with a porting-fee of 24,95 €, please make sure that you have this amount as credit on your o2-prepaid-card.
If you still have a certain amount left on your card after the porting, you can request the transfer of your credit to your bank account by using this document: credit pay-off
I hope I could help you with this information.
Loving greetings,
Tobias
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.