Order number: Wxxxxxxx55
I signed up for a new contract with a new phone around a two weeks ago.
My phone was supposed to delivered my DHL but it never came.
Somehow the Company name got lost in the delivery address so they obviously couldn't find me.
There is no way to change/update that address, there is no way to contact DHL.
Now I see the status is Completely Returned, which means its back at O2.=
Please help me resolve this.
Best
Vinicius
edit o2_Solveig: aus Datenschutzgründen entfernt
Lösung von o2_Andrea
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