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O2 DSL connection handover to friend in different location

  • 7 November 2016
  • 1 Antwort
  • 620 Aufrufe

Hi there,

I am moving out of Germany in the month of December. I have one friend of mine who lives in the same building but on different floor and she wants to take my o2 connection.

So basically, I need to change the account holder of my o2 connection and router location will also be have to changed from my house to her house but in the same building.

What is the procedure to do this and what is the cost O2 will charge for this?

I tried contacting local shops in Dusseldorf but they said this can be done only through online request and I do not see any option to initiate this request.

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Lösung von Jogi 7 November 2016, 18:41

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1 Antwort

Hi,

this is maby e a little bit difficult. There are 2 formulars to fill but i don´t know in wich sequence it is the best way.

First formular is for change the accont holder

https://static2.o2.de/blob/12507034/v=2/Binary/uebertragung-dsl-anschluss.pdf

cost 29,99

second formular is for change the location

https://static2.o2.de/blob/10647396/v=9/Binary/umzugsauftrag-dsl-pdf.pdf

chargeable; You will find the price in "Mein o2" or our customer support

it will maby for free if you extend the contract for 2 years



All this Information you will find here https:// and here https://static2.o2.de/blob/12400888/v=5/Binary/dsl-preisliste-consumer-pdf.pdf



Greetz

(excuse my bad english 😊)

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