I have an issue: I haven't been able to have my internet running since almost a week!
I ran the app, and it's not an issue of physical cable connection. The router (Fritz 7490) can't connect to the internet.
My problem is that I need to be able to reach someone who can help me and speak english... I am sorry, but I asked a german speaking colleague to call for me but the hotline insists we need to be physically in front of the router and I don't speak german as far as I am concerned...
Could you please help me? It is quite annoying - and I am currently paying for a service I do not get...
Thanks in advance.
Best regards
Lösung von o2_Lars
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