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MultiCard: Main SIM Card Blocked after deactivating the MultiCard


Hello o2 Team,

I have been using o2 Multicard facility for some time now. I figured out that I now don't need the second SIM card anymore and decided to deactivate it.

After deactivating the second SIM card, my main SIM card is blocked. There is no way I can unlock the main SIM card.

Please could you help me in unblocking my Main SIM card.
Looking forward to your response.

Thank you very much.
Regards,
Karthik
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Lösung von buffer206 5 April 2019, 22:35

Thanks for your reply.
No, I deactivated the right one. Everything is perfect now. Main sim card is not blocked anymore.
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Benutzerebene 7
Sure, you have deactivated the correct SIM Card? Try, if the other Card is working.
Thanks for your reply.
No, I deactivated the right one. Everything is perfect now. Main sim card is not blocked anymore.

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