Warum O2
Warenkorb
Service
Gelöst

DSL contract cancellation


Hello,

I have O2 DSL contract and kundennummer is XXXXXXXXXX. I want to cancel my contract from the end of Sept. I have sent written cancellation letter and my new employment contract in other city where I am going to move. Today I received a call from the person from O2, but I couldn't communicate properly as my german is not good. Could you please let me know the status of my contract ?

Thank you !
icon

Lösung von gnuplot 10 August 2018, 19:01

Zur Antwort springen

2 Antworten

Just to update it, problem is solved. I realized later that you can find status in mein O2:
  • Mein DSL & Festnetz your_number
  • DSL-Auftragsstatus
. I found the solution from other question in the same community forums. My contract is successfully cancelled.
Benutzerebene 7
Hello gnuplot,
thank you for your feedback, I'm glad to hear that your questions are solved already :-)
Regards,
Lars

Deine Antwort