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Change data on the mobile registration

goncaloforte
Rang
After purchasing my SIM 4 years ago I recently registered it on meino2 and found that the name is wrong there, I edited all my details except the name that is blocked and the birthday that is non-existent...

Can someone help me with this issue?

Thanks in advance

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Lösung von Frechnuss 11 April 2017, 12:21

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5 Antworten

Frechnuss
Rang
Benutzerebene 7
Is it just a typing error or a wrong name?

Postpaid or Prepaid?

Regards,

Katja

Da geht er hin, einer von Gottes eigenen Prototypen - ein aufgemotzter Mutant von der Sorte, die nie zur Massenproduktion in Betracht gezogen wurde: zu spleenig zum Leben und zu selten zum Sterben. - Hunter S. Thompson
goncaloforte
Rang
Its a prepaid card. The name is wrong but the email was correct.

Frechnuss
Rang
Benutzerebene 7
In this case the following form is helpful:

https://static2.o9.de/blob/10644904/v=10/Binary/prepaid-besitzerwechsel-pdf.pdf 

Da geht er hin, einer von Gottes eigenen Prototypen - ein aufgemotzter Mutant von der Sorte, die nie zur Massenproduktion in Betracht gezogen wurde: zu spleenig zum Leben und zu selten zum Sterben. - Hunter S. Thompson
goncaloforte
Rang
Thank you

N
Rang
Hello,

Link is not accessable :(

When I took the o2 prepaid sim, I registered the SIM by calling to the o2 hotline and mentioning my name and passport details. But looks like they did not updated the correct data (both name and vorname) for my mobile number. Now, I want to change the mobile and for that I have to order new SIM card and foundout that both name and vorname are incorrect.

It happned not only for me, but also for my wife mobile number.

I am really unhappy with this situation. Is this done intentionally?

Please let me know how to fix it?.

Thanks.

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