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cancelled my contract, need info from the debt collector


I cancelled my contract after I "erkuendigt" from Berlin, mailing a letter your company. Unfortunately, o2 continued to withdraw funds from my account. After your company withdrew all the funds from my account, my information was sent to a debt collector. I would simply like the debt collector's information so that I can resolve the matter. My handy number was 0176XXXXXXX.


Edit: Rufnummer entfernt - o2_Kurt
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Lösung von o2_Jan 25 April 2019, 14:15

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Hallo, bitte Sagen Sie es mir, welche Information Sie von mir brauchen, sodass ich diese Problem erleidigen kann.
Hi @borisbrejcha,

please contact the debt collector you received mail from since we are legally not allowed to give you further information regarding this matter.

Best regards,
Jan.

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