Lösung von o2_Andrea
Zur Antwort springenAlready paid my bill but still receiving emails
Hi! I am receiving email requesting me for my payment of my last invoice (contract termination). However, I already paid my bill to a different bank account found on the website. How can I send my bank transfer confirmation?
Hello @LuanaMB and welcome to the community! ☺️
Which bank details did you use for your payment?
On which date you transferred the money?
As purpose you used your "Kundennummer"?
Greetings,
Katja🌻
Which bank details did you use for your payment?
On which date you transferred the money?
As purpose you used your "Kundennummer"?
Greetings,
Katja🌻
Transfer UST-ID: DE290735643
Made on 20.06.2019
Sent to:
Telefonica Germany GmbH + Co. OHG
DE87100700240840997100
DEUTDEDBBER
Reference text: Kd-Nr.:persönliche Daten entfernt , Rg-Nr.: persönliche Daten entfernt Ihre Tarifrechnung
Edit by o2_Bianca
Made on 20.06.2019
Sent to:
Telefonica Germany GmbH + Co. OHG
DE87100700240840997100
DEUTDEDBBER
Reference text: Kd-Nr.:persönliche Daten entfernt , Rg-Nr.: persönliche Daten entfernt Ihre Tarifrechnung
Edit by o2_Bianca
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