Hi, it’s already second day that wifi is barely working, i can’t connect to websites nor watch videos, it only sends messages in whatsapp/instagram. It does absolutely nothing else and I need to work on my project. Can you please help me fix this?
Moin,
what kind of router?
If you are using a HomeBox what are doing the DSL LED and the Internet LED?
WLan and power cable ligts are on(not blinking, on all time), router is fritzbox
I am waiting your answer, thank you!!
Ok. FRITZ!Box is ok now we need the product name this is a 4 digit number e.g. 7590.
If you have a 7xxx router than please send us the hardcopy of the following screens
Übersicht, dsl, spectrum and Statistik.
Name is fritzbox cable 6660
Than please this page.
The FRITZ!Box has worked before?
yes it has been working for months already, it has just started lagging 2 days ago. No videos, no website loading, just messages are possible on phone apps.
Edit: o2_Dana 05.06.2023/12:06 Uhr persönliche Daten aus Bild entfernt.
Call the English hotline: Don’t say Wifi! There is a problem with you cable connections speed!
O2 Service in English
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays
When i call on enlgish hotline it keeps disconnecting me and doesnt connect me to customer support. Maybe you can check up my problem via my registration email - XXXXXXX
Edit:o2_Dana persönliche Daten gelöscht 05.06.2023/12:16 Uhr
hey can you help me
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