I'm not getting incoming calls to my mobile I have reset my mobile I have checked on O2online.com did my mobile is having a SIM assigned.

I'm not getting incoming calls to my mobile

I have reset my mobile
I have checked on O2online.com did my mobile is having a SIM assigned.
Pleople calling me tell that I am not lifting the calli I am not getting call itself?
I do not understand what's wrong with O2.
You provide a mobile connection but the call is not coming ????
This is happening from last few days.
The people who call me say they can hear the call ringing but I do not call on my mobile.

Hello there!

Have you turned on the "do not disturb"-Feature or some kind of blacklist-feature?
Have you tried changing the assigned SIM to one of the other cards? Does the error still occur when the assigned SIM has changed?

Viele Grüße,
Kurt