I have an All-in-One account with you, which should include everything, but there's always a Verbindung & Services fee, which is not explained in the invoices. In September it was for 3.91€, in October, for 22,69€ and in November for 44€!!!! Could you please explain what it is?
Besides, I am a client since 28th August, and by telephone I was told I would only be charged of DSL services from the day of its activation; it was activated on the 20th September, nearly one month later (...) and yet I had to pay the whole month.
Thanks,
Lösung von o2_Jan
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