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Third party lock

John82
Rang
Benutzerebene 1
Can I please  get a third  party lock  on adult  content  please

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Lösung von o2_Marc 7 March 2016, 08:57

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12 Antworten

o2_Marc
Benutzerebene 7
Hi John82,

the third party lock for the adult content is now activated.

Regards,

Marc

Neues & aktuelles zu o2 und dem digitalen Leben findest du hier: https://hilfe.o2online.de/neues-und-aktuelles-zu-o2-digitalem-leben-3
John82
Rang
Benutzerebene 1
Thank you

ChristineBP
Rang
I would also like a block on all third party charges for my mobile contract please

o2_Jessica
Benutzerebene 7
Hello https:///people/ChristineBP,

I have now blocked all parts of third party tenderer.

You will also receive a summary via SMS.

Kind regards,

Jessica ☺️

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
John82
Rang
Benutzerebene 1
Can you remove my 9.99 data add on please

o2_Jessica
Benutzerebene 7
Hello John82,

what do you mean?

Kind regards,

Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
John82
Rang
Benutzerebene 1
There was a option  to expand  my data for 9.99 which is for two additional  gigabytes I wish to cancel  that and go back too my normal 6 gigabytes

John82
Rang
Benutzerebene 1
Sorry for the misunderstanding

John82
Rang
Benutzerebene 1
There was a option  to expand  my data for 9.99 which is for two additional  gigabytes I wish to cancel  that and go back too my normal 6 gigabytes

o2_Jessica
Benutzerebene 7
Hello John82,

I'm really sorry for the late response. The last days we were understaffed, but we're trying to do the best we can. ☺️

I have now put the date of deactivation at the 25th of May, because all these monthly packs have a period of cancellation of 30 days, and your first question was at the 25th. So you have no disadvantage.

Kind regards,

Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
John82
Rang
Benutzerebene 1
Thank you Jessica

o2_Jessica
Benutzerebene 7
You're always welcome!

Enjoy your day. ☺️

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

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