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Cancel contract as moving permenetly from germany


Hi Team,

I would like to cancel my O2 DSL contract as i'm moving out permanently from Germany.
I have my Company HR letter stating that i'm moving out of germany and joining in abroad.
Is that sufficent to cancel the contract?
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Lösung von o2_Juliane 12 July 2019, 15:02

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2 Antworten

Benutzerebene 7
Hi @vadivel ,

in order to cancel your contract, we need a written cancellation from you. In order to cancel your contract out of good will to an earlier date, we also require copies of the following documents:
- a deregistration certificate of your present place of residence in Germany
- a notification of your new, foreign domicile alternatively a confirmation of your employer or landlord

We also need your approval for us to charge you the all-inclusive basic fee for 3 months, as your contract has a notice period of 3 months.The exact amount of the fee will be notified in a separate letter.
Please send the cancellation and the documents to:

Telefónica Germany GmbH & Co. OHG
Kundenbetreuung
90345 Nürnberg

As soon as we have received the documents, we will cancel your contract to the next possible date.

Greetings,
Juliane
Hi @vadivel ,

in order to cancel your contract, we need a written cancellation from you. In order to cancel your contract out of good will to an earlier date, we also require copies of the following documents:
- a deregistration certificate of your present place of residence in Germany
- a notification of your new, foreign domicile alternatively a confirmation of your employer or landlord

We also need your approval for us to charge you the all-inclusive basic fee for 3 months, as your contract has a notice period of 3 months.The exact amount of the fee will be notified in a separate letter.
Please send the cancellation and the documents to:

Telefónica Germany GmbH & Co. OHG
Kundenbetreuung
90345 Nürnberg

As soon as we have received the documents, we will cancel your contract to the next possible date.

Greetings,
Juliane


Is that sufficient to provide employment letter stating transfer back to india and a confirmation letter to charge 3 month fee?

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